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Frequently Asked Questions
Do you ship to international destinations?

What payment methods do you accept?

How can I track my orders?

Where is your Vancouver showroom?

I need RUSH shipping.  What are my options?

How do I request a refund?

Do you offer samples?

How do I place an order?

Testimonials

What is your cancellation policy?

How do I contact Wedding Things?

We ship to Canada!  Must read if you are Canadian.


Do you ship to international destinations?

Absolutely!  We have been shipping our products worldwide since 1999.  There are a few countries that we do not ship to due to reliability of the couriers or if it is extremely expensive.  See the list below for your country.  If your country is not listed, send us an email and we will see if it's possible.

Please note that our prices are in US dollars.  To determine the most accurate shipping costs to your country please add the items to your shopping basket and proceed to checkout.  You will be given several shipping options at the checkout screen.

Afghanistan Dominica New Zealand United Kingdom
Argentina   Dominican Republic   Norway   United States
Aruba   Finland   Panama   United Arab Emerates
Australia   France   Papua-New Guinea   Vatican City
Austria   Germany   Peru   Venezuela
Bahamas   Greece   Philippines   (British)Virgin Islands
Barbados   Herzegovina   Poland      
Belgium   Hong Kong   Portugal      
Belize   Iceland   St. Kitts      
Bermuda   Ireland   St. Lucia      
Bosnia   Italy   Singapore      
Canada   Jamaica   Spain      

 


What payment methods do you accept?

We accept payment by Visa, Mastercard or American Express.

 


How can I track my orders?

You can check the status of your order by visiting our Order Status page.  All you need is your order number and email.


Where is your Vancouver showroom?

Our spectacular showroom is located at #117 - 408 East Kent Avenue South.  Visit our showroom page for all the details.


I need RUSH shipping.  What are my options?

Depending on stock levels and what time you call during the day we will do our best to accomodate you.  We do offer 3 day, 2 day and overnight service.  Please call our toll free number at 1.888.338.8818 or send us an email thru our live chat so that we can give you a proper quote.


How do I request a refund?

We do hope that you are 100% satisfied with your purchase but if for some reason you are not satisfied please fill in the form below for a return authorization.


Your Name
Your Email Address
Order #
Reason for return
What are you returning?
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Do you offer samples?

Depending on the product some do have minimums.  If not, then you can order one of each item.  We have also put together a sample pack page of our most popular products.  


How do I place an order?


 

What is your cancellation policy?


How do I contact Wedding Things?

 


We ship to Canada!  Must read if you are Canadian.

 

 
 

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